Dukka is designed to make business operations seamless and easy, from bookkeeping, to accepting payments to managing finances. Whether you’re new to the Dukka terminal or using the Dukka App, here are answers to common questions to help you get started.
1. What is the Dukka App and Terminal used for?
The Dukka App is a business management tool that helps small and medium businesses like yours track sales, manage inventory, and accept payments. The Dukka Terminal is a portable POS device, infused with the Dukka app, that allows businesses to receive payments via cards, bank transfers, and mobile wallets—making transactions faster and easier.
2. How do I sign up and start using Dukka?
To get started with the Dukka App, simply:
- Download the app from the Google Play Store or Apple App Store.
- Sign up with your business details.
- Start bookkeeping and accepting payments instantly.
For the Dukka Terminal, contact Dukka’s sales team or visit their website to request a device. Our customer success team will reach out to you to help you with registration.
3. What payment methods does the Dukka Terminal accept?
The Dukka Terminal supports multiple payment options, including:
✅ Debit & credit cards (Visa, Mastercard, Verve)
✅ Bank transfers
✅ QR code payments
4. Is Dukka secure for transactions?
Yes! Dukka is PCI-DSS compliant, ensuring all transactions are encrypted and secure. Your funds and customer data are protected at every step.
5. How do I fund my Dukka wallet?
Upon creating your Dukka wallet, an FCMB account will be assigned to you. You can send money to this account to fund your Dukka wallet.
